FAQ

CoffeeJewel is a fine demi-jewellery brand offering elegant, minimal, and versatile jewellery designed for everyday wear — from office hours to evening outings.

No. While coffee inspires our brand philosophy and lifestyle, our jewellery does not contain coffee or coffee beans. We sell high-quality demi-jewellery made with premium materials.

We sell fine demi-jewellery including earrings, necklaces, rings, bracelets, and everyday statement pieces.

Our jewellery is crafted using premium base metals with high-quality plating and finishes designed for durability, comfort, and everyday elegance.

Yes, our jewellery is designed to be skin-friendly. However, if you have extremely sensitive skin or allergies, we recommend reviewing product details or contacting us before purchasing.

Simply browse our collection, add your favorite pieces to the cart, and proceed to checkout. You can complete your purchase using the payment options available on our website.

We accept secure online payments via credit cards, debit cards, UPI, net banking, and other payment methods shown at checkout. Cash on Delivery (COD), if available, will be displayed during checkout.

If your order has not yet been processed or shipped, we may be able to assist. Please contact us immediately at contact@cofeejewel.com or WhatsApp +91-7977986073.

No, you can check out as a guest. Creating an account allows you to track orders faster and save your details for future purchases.

Yes. We take your privacy seriously. Please refer to our Privacy Policy for details on how your information is protected.

We offer returns within 7 days of delivery, subject to our Refund & Return Policy. The jewellery must be unused and in its original packaging.

Please contact us at contact@cofeejewel.com or WhatsApp +91-7977986073 with your order details and reason for return.

Once your return is received and approved, refunds are processed within 7–10 business days to your original payment method.

To maintain the shine and longevity of your jewellery:
- Avoid contact with water, perfumes, and chemicals
- Store in a dry place when not in use
- Wipe gently with a soft cloth after wear

Yes! Our demi-jewellery is designed for everyday wear. Proper care will help maintain its finish and beauty.

Currently, we ship within India only.

Orders are usually processed within 1–2 business days and delivered within 5–8 business days, depending on your location.

Once your order is shipped, you'll receive a tracking link via email or WhatsApp to monitor your delivery status.

Simply browse our collection, add your favorite pieces to the cart, and proceed to checkout. You can complete your purchase using the payment options available on our website.

We accept secure online payments via credit cards, debit cards, UPI, net banking, and other payment methods shown at checkout. Cash on Delivery (COD), if available, will be displayed during checkout.

If your order has not yet been processed or shipped, we may be able to assist. Please contact us immediately at contact@cofeejewel.com or WhatsApp +91-7977986073.

You can reach us at:
📧 Email: contact@cofeejewel.com
📱 WhatsApp: +91-7977986073

Our support team is available Monday to Saturday, 10 AM – 6 PM (IST), excluding public holidays.